A ​creative visual branding company that satisfies the client looking for a new, polished look!

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FAQs

I get it, all of this design jargon can be overwhelming and confusing to most! I've gathered
a few of my most frequent concerns when it comes to the projects I do, ya know, to ease your mind :)
  1. Do you charge hourly?
    So that there's no ambiguity in the air, most of my pricing is listed on my services page. That way, everyone knows whether I'm in budget for their project before reaching out. On occasion, I'm hired to work on long term projects with certain clients and in those special cases, I do charge hourly. But for the most part, most of my services are bundled at a set price.
  2. What is your typical turnaround time?
    Depends on the project! I can turn an infographic around in a day, but may take 4 weeks to complete a total branding package. I try to assess both the work load I have to manage, as well as the investment needed for your project. Though timeframe is varying, I'm upfront with the expected turnaround once you're on board.
  3. Do you accept payment plans?
    None of the projects I start require full payment upfront (unless it's beneath $100). Every other project falling beneath $2,000 requires a 50% non-refundable due upfront; balance is due toward the end of the project's completion. The next tier, projects between $2,500-7,000, are paid in thirds. Non-refundable 1/3 up-front, then 1/3 at midway point, then final at project completion.
  4. What type of payment do you accept?
    I accept all major credit cards and checks. No cash.
  5. Do you create websites?
    Unfortunately I do not code or create websites. I do however design customized mock-ups that web-developers may use as a guide to create your site in the exact way that I design it.
  6. What happens if I’m not happy with my final designs?
    A problem that hasn't happened often here at ILA, thankfully! Though, if it were to, the initial resolve would be to assess the problems and see if we can navigate through them together. If unsuccessful, I'd happily refer you to another designer that can help better assist with the needs of your project.
  7. What is my role as client in the design development process?
    Communication, communication, communication! :)
  8. What if I just want a logo and not a full branding package?
    Because I specialize in the development of brand identities, I no longer only create logos. The logo plays a secondary role to the development of your brand, and as a visual brand designer, it's my goal to create effective brand identities that are inclusive of all branding elements to help your company thrive!
  9. Are there any projects that you don’t do?
    Yes! Over the years, I've learned about the things that I'm really good at as a designer, and those that I am simply not that good at. That said, limiting my services to branding projects and mainly print/ 2D deliverables is where my focus lands.
I DON'T SEE MY ?
Still don't see an answer to the question you have? Drop me a line; I'll get back to you in no time!
(I'm also like a poet/rapper)
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